Privacy Policy

Last updated: 8th October 2025

Sophie O’Connor Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (sophieoconnor.uk) or contact us.

1. Information We Collect

We may collect the following types of information:

a) Information you provide directly

• Name, email address, phone number, and any other details you provide when you:

  • Fill out a contact form

  • Enquire about our services

  • Subscribe to newsletters or updates

  • Book a consultation

b) Automatically collected information

When you visit our website, we may automatically collect:

• IP address, browser type, and device information

• Pages you visit and how you interact with our website

• Cookies or similar technologies (see section 6)

c) Sensitive information

We do not intentionally collect sensitive personal information (such as health-related data) unless you voluntarily provide it for the purpose of working with us.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide our services

• Improve our website and user experience

• Send updates, newsletters, or marketing (if you’ve opted in)

• Comply with legal obligations

We will only use your personal data when legally permitted and for the purposes outlined above.

3. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following bases:

• Consent (for newsletters and marketing)

• Contractual necessity (to provide the services you request)

• Legitimate interests (to improve our website and communications)

• Legal obligation (to comply with applicable laws)

4. How We Share Your Information

We will never sell your personal data. We may share your data only with:

• Service providers (such as email marketing platforms, analytics tools, or web developers) who help us operate our website and deliver services

• Legal or regulatory authorities when required by law

All third parties we engage are required to keep your information secure and use it only for the agreed purpose.

5. Data Retention

We will keep your personal information only as long as necessary for the purposes we collected it, including satisfying legal, accounting, or reporting requirements.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse site traffic.
You can control or disable cookies through your browser settings, but some parts of the website may not function properly without them.

7. Your Rights

Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:

• Access, correct, or delete your personal information

• Withdraw your consent at any time (where applicable)

• Object to certain processing or request restriction of processing

• Request data portability

To exercise these rights, please contact us at:
designbysophie@gmail.com

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. International Transfers

We primarily store and process your data in the UK or EEA. If we transfer your data outside these regions, we ensure appropriate safeguards are in place to comply with data protection laws.

10. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the new “Last updated” date.

By using this website, you agree to be bound by these terms of use.